Payments Policy

At Faid Storez, we provide a secure and transparent payment process to ensure a smooth shopping experience. This Payments Policy outlines how payments are accepted, processed, and managed on our website for orders within the United Kingdom.

A. Accepted Payment Methods
We accept secure and widely used payment methods for a reliable checkout experience. Available options include:

• Credit and Debit Cards: Visa, Mastercard, American Express (AMEX), Discover, Diners Club, UnionPay, and Elo.
• Express Checkouts: Google Pay and Shop Pay.
• Buy Now, Pay Later (BNPL): Klarna.
• Digital Currencies: Crypto (USDC).

All payments must be completed in full at the time of purchase. We do not offer cash on delivery (COD) or any offline payment methods.

B. Currency
All transactions are processed in British Pounds (GBP - £). If your payment card or account is issued in another currency, your bank or payment provider may charge currency conversion fees.

C. Payment Processing & Security
All transactions are processed through secure, encrypted payment gateways provided by trusted third-party processors. We implement SSL (Secure Sockets Layer) encryption technology to protect your financial data. We do not store, access, or share your full payment or credit card details.

D. Billing Information
You must provide accurate and complete billing details that match the information held by your card issuer or payment provider. Incorrect or unverified information may result in order delays, cancellation, or failed transactions.

E. Order Verification & Fraud Prevention
To prevent unauthorized transactions and fraud, we may perform additional verification checks on certain orders. This may include contacting you via email or phone. Failure to provide the requested verification within a reasonable timeframe may result in order cancellation.

F. Payment Authorization and Declines
If your payment is declined, your order will not be processed. Common reasons for declines include insufficient funds, incorrect payment details, or bank restrictions. If your payment fails, please try another method or contact your issuing bank.

G. Pricing Accuracy
We aim to ensure all product prices on our website are accurate and up to date. In the rare event of a pricing error, we reserve the right to cancel the affected order. If payment has already been processed, a full refund will be issued immediately.

H. Taxes and Additional Charges
Value Added Tax (VAT) and all applicable taxes are included in the final checkout price. Customers will not face any hidden fees, though you remain responsible for any standard charges imposed by your payment provider.

I. Refunds
Approved refunds are handled strictly according to our Return & Refund Policy. Refunds are always issued back to the original payment method used during checkout within 10 business days. We cannot issue refunds to alternative accounts, cards, or different payment methods.

J. Changes to This Payments Policy
We may update this policy at any time without prior notice. Changes take effect immediately upon posting on our website.

Customer Support 

Phone: +44 7868 756302
E-mail: support@faidstorez.shop
Address: 500 Leeds Road, Bradford, BD3 9RU, United Kingdom.

Business Hours:

Monday to Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed.

Response time: We aim to respond within 24 hours.

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